BEDIAKOM COMMUNICATION SOLUTIONS

Effective Date: February 23, 2026

Bediakom Communication Solutions (“Bediakom”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communications.

By using our website or engaging our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

Information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Business or organization name
  • Billing and payment information
  • Event details (for weddings and event coverage)
  • Any information submitted through contact forms

b) Project-Related Content

When you hire us, we may collect:

  • Photos, videos, audio recordings
  • Brand materials and logos
  • Scripts or creative briefs
  • Website content and digital assets

c) Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage analytics

2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to inquiries and provide quotations
  • To deliver contracted services
  • To process payments
  • To communicate project updates
  • To improve our website and services
  • To send marketing communications (only if you opt in)
  • To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Understand user behavior
  • Optimize marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Data Sharing and Disclosure

We may share information with:

  • Trusted service providers (hosting providers, payment processors, marketing tools)
  • Production partners or subcontractors (only when necessary to deliver services)
  • Legal authorities if required by law

All third parties are required to maintain confidentiality and use information solely for service delivery purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss or misuse

While we take strong precautions, no internet transmission is completely secure. We cannot guarantee absolute security.

6. Media and Portfolio Usage

Unless otherwise agreed in writing, Bediakom Communication Solutions reserves the right to use completed projects (photographs, videos, designs, animations, websites) for:

  • Portfolio display
  • Marketing materials
  • Social media promotion
  • Website showcase

If you require confidentiality, this must be specified in a written agreement before project commencement.

7. Data Retention

We retain personal and project-related information:

  • For as long as necessary to complete the project
  • For record-keeping and legal compliance
  • For portfolio and marketing purposes (unless otherwise agreed)

You may request deletion of your personal data, subject to contractual and legal limitations.

8. Your Rights

Depending on applicable Kenyan and regional data protection laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Object to certain processing activities

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors without parental or guardian consent.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Bediakom Communication Solutions
Bungoma, Kenya

Phone: +254700110212
Email: info@bediakom.co.ke

Bediakom Communication Solutions
Committed to protecting your information while delivering powerful creative solutions.